Dealer Commission System

Dealer Commission System


Dealer commission workflow overview

Functional Topic & Business Objective

Digital transformation, process automation, sales and commission management, and workflow automation for a premium automotive OEM / dealer network.

Modernize and centralize dealer order management, approval workflows, and commission processing through a secure, automated, and scalable enterprise platform.

The goal was to eliminate manual, spreadsheet-driven processes, improve financial transparency, and streamline operational workflows across vehicle sales operations.

Dealer network operations

Industry

Industry Automotive
Customer Segment Premium Automotive OEM / Dealer Network
Target Users Dealer Sales Teams, Commission Accounting Teams, Approval Managers, and Administrative Users within Porsche Centers
Commission approval workflow

Problem Statement

The customer faced several operational and business challenges:

  • Fragmented order and commission management processes
  • Heavy dependency on spreadsheets and manual calculations
  • Lack of standardized approval workflows
  • Limited visibility and auditability of financial operations
  • Inconsistent commission calculations and approval tracking
  • Security concerns around sensitive customer and financial data
  • Absence of centralized administration and workflow automation

These issues impacted operational efficiency, transparency, governance, and scalability.

Our Role & Contribution

We were responsible for designing and delivering an end-to-end enterprise platform for dealer commission and order lifecycle management.

  • Designed a centralized digital platform for order and commission processing
  • Implemented automated approval workflows and task management
  • Developed role-based access control and secure authentication mechanisms
  • Built configurable commission scaling and financial calculation modules
  • Enabled secure, audit-ready processing of sensitive financial data
  • Delivered scalable cloud-ready architecture with CI/CD support
DCS platform architecture
DCS solution overview

Solution Overview

A fully integrated Dealer Commission System (DCS) was developed to manage the complete lifecycle of vehicle sales and commission processing.

The solution enabled:

  • Centralized order management for New, Demo, and Used Cars
  • Automated multi-step approval workflows
  • Financial calculation and commission management engine
  • Role-based user management and permissions
  • Task generation and notification workflows
  • Excel import/export and reporting capabilities
  • Secure API-based enterprise architecture
  • End-to-end encrypted data exchange

The platform unified all critical dealer operations into a single governed system.

Technology Stack

Frontend React 18, TypeScript, Material UI (MUI), Porsche Design System
Backend Spring Boot, Kotlin, REST APIs, Spring Data JPA
Security & Identity JWT Authentication, AES-256 Encryption, SAML SSO
Database & Infrastructure PostgreSQL, Docker, Nginx, GitLab CI/CD
Supporting Tools Apache POI, OpenAPI / Swagger
Development Methodology Agile Scrum
Integration & APIs REST APIs
Source Control GitLab
Keywords #React #SpringBoot #Kotlin #PostgreSQL #Docker #FullStack #Automotive #DigitalTransformation #CommissionManagement #WorkflowAutomation #Agile #Scrum #EnterpriseArchitecture #DealerManagement
DCS technology stack
DCS delivery context

Delivery Context

Environment Customer internal infrastructure
Team Setup Full-stack cross-functional team with distributed collaboration model, continuous coordination between frontend, backend, and customer stakeholder workstreams running in parallel
Stakeholder Collaboration Worked closely with customer stakeholders to define commission models, approval workflow requirements, and role-based access rules
Development Approach Agile/Scrum-based enterprise delivery

Implementation Scope

The implementation covered full operational transformation from manual processes to a centralized digital platform.

  • Enterprise platform development
  • Production-grade rollout
  • Workflow modernization and process automation
  • Commission management digitization
  • Security and compliance implementation
  • Reporting and export capabilities
  • Ongoing enhancements and scalability support

The project delivered a fully centralized and governed digital platform replacing all manual and spreadsheet-based processes.

DCS implementation scope
DCS business impact

Key Achievements & Business Impact

The implemented solution eliminated spreadsheet-driven order and commission workflows and significantly improved operational efficiency through automation. The platform increased transparency and auditability across all approval and commission processes, reduced manual calculation errors, and strengthened governance and compliance controls.

The system enhanced security for sensitive customer and financial data while enabling scalable and standardized dealer operations. Containerized infrastructure improved deployment consistency and reduced operational overhead across sales and commission teams.

Differentiators & Highlights

  • Fully integrated dealer commission ecosystem covering the complete order and payout lifecycle
  • Complex multi-stage workflow automation replacing manual approval processes
  • Secure enterprise-grade architecture with AES-256 encrypted payload handling
  • Configurable commission scaling and approval logic supporting multiple vehicle categories
  • Strong role-based governance and audit capabilities for financial operations
  • Integration-ready API-first architecture with OpenAPI documentation
  • Support for multiple vehicle categories: New, Demo, and Used Cars
  • Enterprise deployment readiness with GitLab CI/CD and Docker containerization
DCS differentiators